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A coconut carbon block filter cartridge is the proven way to deal with chlorine in city water: the smell of a swimming pool in your glass, coffee that tastes slightly wrong, a chemical scent in the shower.
Crystal Quest makes this replacement as one solid piece of acid-washed coconut shell activated carbon with a 5 micron rating. It lowers chlorine taste and odor, volatile organic compounds (VOCs) and fine dirt, so whatever your setup, be it whole house, RO, under-sink or countertop, the water tastes fresh once more. Four sizes are available for standard 2.5 x 10, 2.5 x 20, 5 x 10 and 5 x 20 inch housings, Crystal Quest equipment included.
The photos match what arrives at your door. You see a dark carbon core wrapped in a polyolefin casing and polypropylene netting. Polypropylene caps close both ends, and on top a Buna-N gasket presses against the housing cap to seal it.
The label lists the part numbers, the allowed pressure range and how to replace the cartridge, so changing it next time takes little thought.
To activate carbon, it is exposed to steam at very high heat until countless microscopic pores open up inside it. Those pores add up to an enormous surface. Many organic chemicals, plus the substances responsible for chlorine taste and odor, stick to it as water passes, a process known as adsorption.
For this block Crystal Quest chose carbon from coconut shells and adds an acid wash, a further treatment that boosts the carbon's ability to remove contaminants. The outcome is dense, clean carbon made with drinking water in mind.
Granular activated carbon (GAC) can adsorb, but particles slip between the granules. Compressing the carbon into a single block adds a straining effect, trapping anything above 5 microns while it adsorbs. So one housing gives you both carbon treatment and the removal of fine sediment.
Water that spends more time in the carbon gives it more chance to adsorb. That is why the rated flow differs per size: 0.5 GPM for the 2-7/8" x 9-3/4" model, up to 6 GPM for the 4-5/8" x 20" model. Only a modest amount of carbon is needed for taste and odor compounds, which largely explains why the water keeps tasting fresh for months.
Main targets, listed on the label:
Lowered by activated carbon as well, when present (this is what the media can do in general, not an individually tested rating of this cartridge):
Chloramine: activated carbon can lower it, but catalytic carbon does that job better than an ordinary block. If your utility disinfects with chloramine, add a SMART Filter Cartridge: catalytic carbon is part of its media blend.
Beyond what it treats: microorganisms such as bacteria and viruses, hardness, fluoride, nitrate, total dissolved solids, and lead or other heavy metals. Crystal Quest handles each of these with a dedicated stage, such as its Lead Filter Cartridge, SMART cartridges or reverse osmosis.
Order the size listed on the cartridge you use now, or check a previous order: 2-7/8" x 9-3/4" (CQE-RC-04000), 2-7/8" x 20" (CQE-RC-04014), 4-5/8" x 9-3/4" (CQE-RC-04035) or 4-5/8" x 20" (CQE-RC-04036).
The block is solid carbon with a 5 micron rating, which means it filters out fine particles too. Crystal Quest's GAC cartridge instead holds loose granules of catalytic carbon and coconut shell carbon combined with ERA 6500 redox media. Always use the type specified for your system.
Reducing chlorine taste and odor is the main thing it does. Chloramine is reduced too, though not as well as with catalytic carbon, so where city water contains chloramine, use a SMART cartridge alongside it.
It won't. Fluoride, nitrate and hardness minerals pass through activated carbon, and an ordinary carbon block is not intended to remove heavy metals. For those problems Crystal Quest sells separate fluoride, lead and softening products.
Measure your current cartridge's true diameter and length: 2-7/8" x 9-3/4", 2-7/8" x 20", 4-5/8" x 9-3/4" or 4-5/8" x 20". In that order they fit 2.5" x 10", 2.5" x 20", 5" x 10" Big Blue and 5" x 20" Big Blue housings, with flow rates between 0.5 and 6 GPM.
Most households replace it after 12 to 24 months, often around 18. A change in taste, smell, flow or pressure means it is time sooner. Real lifespan depends on your source water, your system layout and your water use.
New carbon can shed fine dust at the start. Following the label, let the tap run 5 to 10 minutes before drinking and the water turns clear.
Crystal Quest double systems put it first, before SMART. Triple systems use it last, once sediment and SMART have done their work.
Published ratings apply to the selected cartridge. Sizes are actual cartridge diameter x length.
| SKU | Size | Fits housing | Flow rate | Typical replacement |
|---|---|---|---|---|
| CQE-RC-04000 | 2-7/8" x 9-3/4" | 2.5" x 10" | .5 gpm (1.9 lpm) | 12 to 24 months* |
| CQE-RC-04014 | 2-7/8" x 20" | 2.5" x 20" | 2.5 gpm (9.4 lpm) | 12 to 24 months* |
| CQE-RC-04035 | 4-5/8" x 9-3/4" | 5" x 10" Big Blue | 3 gpm (11.4 lpm) | 12 to 24 months* |
| CQE-RC-04036 | 4-5/8" x 20" | 5" x 20" Big Blue | 6 gpm (22.7 lpm) | 12 to 24 months* |
| Media | Acid-washed coconut shell activated carbon, solid carbon block |
| Micron rating | 5 micron |
| Reduces (cartridge label) | Chlorine taste and odor, VOCs, sediment |
| Not designed for | Hardness, fluoride, nitrate, TDS, heavy metals, microbiologically unsafe water |
| Pressure range | 30 to 60 psi (2.1 to 4.1 bar) |
| Water temperature | Cold water only, 40°F (4.4°C) minimum |
| Water quality | Use only on microbiologically safe water |
| Before first use | Run water 5 to 10 minutes |
Dimensions are actual cartridge diameter x length in inches; nominal housing names are not cartridge measurements.
*Typically 12 to 24 months, about 18 months for most homes. Replace sooner if taste, odor, flow or pressure changes. Actual life depends on feed water quality, system configuration and usage.
| SKU | Size | Fits housing | Used in |
|---|---|---|---|
| CQE-RC-04000 | 2-7/8" x 9-3/4" | 2.5" x 10" | Crystal Quest countertop, under-sink and Thunder RO systems |
| CQE-RC-04014 | 2-7/8" x 20" | 2.5" x 20" | Whole house cartridge housings |
| CQE-RC-04035 | 4-5/8" x 9-3/4" | 5" x 10" Big Blue | Larger compact and whole house housings |
| CQE-RC-04036 | 4-5/8" x 20" | 5" x 20" Big Blue | Larger compact and whole house housings |
Match the actual size printed on your current cartridge or in your order history.
These are actual cartridge measurements. Housings are often described by nominal sizes such as 2.5 x 10 or 5 x 20, which are not cartridge measurements.
For a Pentair or other-brand housing, confirm its exact model, cartridge dimensions and seal design. A nominal housing size alone does not confirm the replacement.
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